Our pledge to protect your privacy: Zeekoi has never made money by selling your personal information to third parties for advertising purposes or by displaying their commercials to you, and we never will. We have been using this strategy for a decade, and we still stand by it. This policy explains what data we gather about you, how we use it, who has access to it, and what you can do to control it. We only acquire data that we deem necessary for conducting business or for the particular transaction at hand, and we only ask for the minimum amount of data that is required. We notify clients of the data we have on them and provide them the option to decline particular engagements. But by far, our largest promise is that we never have and never will receive any money from advertising, not even from the free versions of our products. By doing so, we avoid the basic conflict of interest that results from collecting consumer information for advertising purposes and the inevitable privacy breaches that it inevitably implies.
Part I – Information Zeekoi collects and controls
We may collect the following types of personal information from our users:
We only gather the data that we truly require. Some of that data comes directly from you when you open an account, sign up for an event, request customer service or make a purchase from us. Your name and contact details are kept on file, but credit card numbers are not (except with your permission and in one of our secured payment gateways).
We automatically record some basic information whenever you visit one of our websites or use our software, such as how you arrived at the site, where you went while navigating inside it, and which services and settings you utilise. We use your data to build new products and enhance existing websites and services.
Sometimes information comes to us in an indirect way. Your contact information will be given to us if you inquire about our products through one of our referral programmes or reselling partners, or sign in to one of our products using an authentication service provider like LinkedIn or Google. To fulfil your request, we’ll utilise the data you provided. We will have access to your interactions and profile details if you connect with our brand on social media Even if you subsequently delete it from the social networking site, we’ll still retain access to that data.
We collect information about you only if we need the information for some legitimate purpose.We use your information to create and administer your accounts, fulfil your requests for services, and keep an eye out for any illegal activity on your accounts. We also use it to keep you informed about changes to our policies, customer service requests, new items you might enjoy, and things you’re already using. To better understand customer requirements and enhance our websites and services, we analyse the data we gather.
We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars), they must have appropriate security measures and a valid reason for using your information, typically to serve you.
We retain your personal data for as long as necessary to fulfil the obligations set forth in this privacy statement. If we no longer need to handle your information, we will either delete, anonymize, or isolate it, depending on the situation.
We use personal information for the following purposes:
By using Zeekoi products to manage other people’s data, such as information about your customers or workers, you are entrusting us with the responsibility of processing that data. Service data is the information you provide us to process.
Your service data is yours. We safeguard it, restrict access to it, and only use it for the purposes that you specify. You have access to it, may distribute it, and can ask us to export or remove it.
If you use our services or enquire about our products’ technical support, you may entrust Zeekoi with information that you or your company (hereafter referred to as “you”) control. Data that you keep and use on behalf of another person for a specified purpose, such as a customer to whom you offer services, or information about your customers and staff When you use our services, the data may either be stored on Digital ocean servers or transferred or shared with us when you ask for technical help or other services.
We process your service data when you provide us instructions through the various modules of our services. For example, when you generate an invoice using our invoicing service, information such as the name and address of your customer will be used to generate the invoice; and when you use our campaign management service for email marketing, the email addresses of the persons on your mailing list will be used for sending the emails.
If you’ve chosen to receive alerts from our desktop and mobile applications, we will send you push notifications using a push notification service or. By disabling notifications in the application or device settings, you may control your push notification preferences or stop receiving them.
Collaborators and other users: Some of our products or services allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information. For example, when you edit a document that you have shared with other persons for collaboration, your name and profile picture will be displayed next to your edits to allow your collaborators to know that you made those edits.
Third-party integrations you have enabled : If you choose to enable any third-party integrations, you may be allowing the third party to access your service data and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
We hold the data in your account as long as you choose to use Zeekoi Services. Once you terminate your Zeekoi user account, your data will get deleted from active database.
We may share personal information with the following parties:
Service Providers: We may share personal information with third-party service providers who help us provide and improve our Services, such as hosting and IT services.
Business Partners: We may share personal information with business partners who help us promote and market our Services.
Legal and Regulatory Authorities: We may share personal information with legal and regulatory authorities to comply with legal obligations and respond to legal requests.
There are some limitations to the privacy we can promise you. We will disclose personal information if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users’ safety.
We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. Zeekoi is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with Zeekoi. To request the removal of your information from our blogs and forums, you can contact us at [email protected]
Our websites include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, spam filtering, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
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